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FREE SHIPPING l 30 DAY GUARANTEE!
FREE SHIPPING l 30 DAY GUARANTEE!

Find The Right Desk For You

So many desks to choose from. Find the right one for you!

Free Shipping

Free shipping withing the Continental USA. 

30-Day Return

We accept returns within 30 days if there is any defect.

Warranty Coverage

Our products are covered by an excellent warranty. 

Expert Customer Service

We're here to help. Just click on the chatbox or call. 

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The smartdesk Blog
Welcome to the Smartdesk Pro Blog, where we cover all the latest and greatest from the world of e-commerce, working from home, and starting your own business. We also provide helpful product reviews to make you more productive. Thanks for reading!

Frequently Asked Questions

Need Help? We've got you covered!

How do I place an order?

You can place an order via any of the following methods: Smartdesk Pro is pleased to offer fast and secure online ordering. Simply search for your product and click add to cart. You can create a login to save your information for future purchases, or checkout as a guest.

What information do I need to provide to make an order?

In order to process your order we require the following information:
  • Your shipping, order information & billing address.
  • Phone number & email address for order confirmation and invoice.
  • Payment method – please provide a credit card number to complete your order.

Should I expect delays when ordering?

With the help of extensive contingency planning, our supply operations have recovered well. At the moment we can deliver all products within the communicated lead times.

What are your shipping & handling charges?

There is NO handling charge. Shipping is FREE in the Continental United States of America. Charges vary for locations outside of the Continental 48 of the United States. For an accurate estimate of shipping charges please proceed through the checkout process, entering in your items and address.  

When will my order ship?

We process your order within 1 to 3 business days of the order being made.  We will send you a tracking number as soon as your order is processed. 

Can I inspect the goods before receiving them?

Yes, you can check the quality of the goods before proceeding to payment.

Why hasn’t my shipment arrived?

Many reasons can cause shipments delay such as traffic or bad weather. Check the status of your shipment using your email address and order number on our tracking page or directly with UPS or FedEx using the  tracking number provided on your invoice. Smartdesk Pro does not have access to more detailed information. 

Which countries do you ship to?

We ship directly to customers within Continental United States of America. If you are located outside America you may purchase our products and get a quote upon checkout. If your country is not listed in our distributor list, please contact us, as we may be able to ship directly to your destination.

How can I pay for my order?

We accept credit card, cheque, bank or wire transfers as forms of payment. Please note that we pass on bank charges for wire transfer fees which will be added to your invoice ($15). This is in addition to the standard $20 handling fee.  

What credit cards do you accept?

We accept VISA, MasterCard, American Express and Discover card.

What currency are your prices listed in?

All prices are quoted in USD unless you are located in Canada, where prices are listed in CAD, the currency will automatically change from USD to CAD.

What are your payment terms?

Our terms of payment are net 30 days, unless otherwise specified. Pre-payment may be required prior for shipping to certain locations.

What is your refund policy?

We guarantee that at the time of shipment that your product is free from defects in materials and workmanship, and that it will meet the specific requirements detailed on the lot-specific datasheet provided with the product. Should you have a technical issue with a product, please contact our technical support services.

Can I return the product?

All returns must have prior authorization from Smartdesk Pro, and are subject to a 25% restocking fee on the items plus any shipping & handling charges. Products must be shipped back to us within 7 working days of receipt of the items. Return condition must be the same or equivalent to Smartdesk Pro original packaging.

I ordered the wrong product. What should I do?

We will consider taking the product back, subject to a 25% restocking fee on the items plus any shipping & handling charges. The customer is responsible for shipping charges to and from us for both the returned product and the new replacement product.

My product was damaged upon arrival. What should I do?

Malfunction and/or breakage/damage resulting from any external factors after delivery of product is covered under our terms of warranty. Please notify us within 24 hours of receiving the goods. After this period or if the product was not stored as directed on the datasheet, we are unable to honor a warranty claim.

What Our Customers Are Saying


  • info@smartdeskpro.com
  • (888) 242-4257
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