(Please note the general warranty does not apply to commercial units. For details on commercial warranty, please contact us at service@sunpentown.com)
Sunpentown International Inc. warrants our products to be defect-free in material and workmanship for a period of ONE YEAR from the date of purchase. Defective products may be sent back by the original purchaser or any subsequent owner within the warranty period, with proof of purchase date to Sunpentown Int’l.
Defective products will be repaired or replaced, at the manufacturer’s discretion, free of charge. All replacement parts or units will be new or reconditioned. Parts or units, which are replaced, become the property of Sunpentown. Warranty after repair or replacement will not be extended beyond the original one-year period.
The warranty does not apply to any unit that has been tampered with, nor to damages incurred through improper use and care, faulty packing or mishandling by any common carrier.
The warranty does not apply to any unit that has been used outside of the US.
What is NOT COVERED: · Warranty does not include freight charges. · Units used outside of the US · Damage due to installation error, product abuse, and/or misuse. · Incidental or consequential damage caused by possible defects with this product. · Labor cost incurred for the installation and/or removal of a possible defective unit. · Damage to the product caused by improper power supply voltage, accident, fire, floods or acts of nature. · Failure of the product resulting from unauthorized modifications to the product. · Improper installation or failure to perform the necessary maintenance. · Normal wear and tear on parts or replacement of parts designed to be replaced. · Damage to personal property from use of the product. · Replacement or repair of household fuses, circuit breakers, wiring or plumbing.
Repairs not covered by this warranty may be returned to Sunpentown, postage prepaid. All repairs or services will be performed at the current cost for parts and labor plus return postage. Please carefully box your package for shipping and it is HIGHLY recommended to return a product by the insured or by traceable means. Sunpentown is NOT RESPONSIBLE for any packages lost or damaged by any of the carriers.
The manufacturer’s sole obligation and your exclusive remedy under this warranty are limited to such repair or replacement. This is a limited warranty and is in lieu of all other warranties, express or implied, including merchantability. This warranty gives you specific legal rights. You may also have other legal rights varying from state to state.
