Flexispot EC9B Quick Easy Install Height Adjustable Desk
3 Great reasons to buy from us:
3 Great reasons to buy from us:
Please allow 14 days for your order to arrive. Due to COVID-19, please allow for longer than normal wait times. We partner with reputable brands from all over the country to bring you the best products at the best prices. This means sometimes you have to wait a little longer to get your order, but it's always worth it!
If you have any questions or concerns, please contact us before placing your order. Please note, the warranty period for items varies by product category. Warranty is applicable to items purchased through Smartdesk Pro. Warranty includes product defects and does not include damages resulted from user error. Things that void a warranty and further business with Samrtdesk Pro include physical abuse of the item, improper use, permanent alterations, failure to return all pieces/parts, returns resulting in product damages due to insufficient packaging or swearing/threatening customer support.
Please Note: Failure to report items that arrive damaged within 30 days of receipt may result in denial of reimbursement.
Any product being returned to us must have an RMA number included. Failure to include RMA number may result in delayed processing. Refunds or replacements may take up to 7-10 business days from receipt to be processed. Return shipping charges on items that are ordered in error or no longer needed are non-refundable. Smartdesk Pro is not responsible for providing boxes or packing materials for any return shipments. Items returned damaged due to insufficient packaging will not be processed. Any product utilized in food processing must be thoroughly cleaned prior to return.
Please not that you are responsible for shipping costs for any item(s) returned.
This warranty does not apply, and no other warranty applies to:
What is Covered?
FlexiSpot Height-Adjustable Desk Frames
All height – adjustable desks purchased on or after October 5, 2016 include a 5-year warranty for the frame, motor and other mechanisms, and a 2-year warranty for the controller and switch, electronics.
FlexiSpot Sit-Stand Desktop Workstations
Flexispot Sit Stand Desk Converters have a 5-year warranty for the frame, desktop, and a 3-year warranty for the gas spring system and other mechanisms.
All desk bikes purchased on or after October 5, 2016 include a 1-year warranty.
All FlexiSpot chairs purchased on or after October 5, 2016 include a 3-year warranty.
All FlexiSpot massagers purchased on or after October 5, 2016 include a 1-year warranty.
All monitor mounts purchased on or after October 5, 2016 include a 3-year warranty for the arms, gas spring system and mechanisms.
What Happens If My Product is Defective?
FlexiSpot will replace (at no charge to you) the defective parts on any of our products when the defect is due to improper workmanship and/or material. If FlexiSpot is unable to provide a replacement product, and repair is not practical or cannot be completed in a timely manner, FlexiSpot may elect to refund the purchase price in exchange for the return of the product.
Do I Have to Pay Shipping Costs for a Replacement Product?
In the rare event that your FlexiSpot product is defective, we will provide you with a replacement item shipped at no cost to you within the continental United States. We use FedEx Ground to ship replacement products, but expedited shipping is available if you choose to pay the additional expense. If you would like to have a replacement product shipped to an address outside the continental United States, you will need to pay the shipping costs.
What is Not Covered?
Our limited warranty does not cover any problem caused by:
Our limited warranty is void if a product is returned with removed, damaged or tampered labels or any alterations (including removal of any component or external cover).
How to File a Claim?
Filing a claim for warranty service is quick and easy. Simply contact customer service via email at email firstname.lastname@example.org or toll free at (855)375-7764. Make sure you have your sales receipt or other proof of purchase handy. You will need to provide evidence of the date and place of purchase for your FlexiSpot product.
Disclaimer of Warranties; Limitation of Damages
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY, AND FLEXISPOT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FLEXISPOT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY OR THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUESTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
This Warranty is governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.
How State Law Applies
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.