Smartdesk Pro understands the importance of providing our customers with their goods on time. We make every effort to ensure that our items are delivered as soon as possible and in excellent condition. Our team of highly trained professionals is always available to answer any questions or concerns you may have about your purchase.

We take the utmost care in packing each order with a lot of love and attention to detail so that you, our clients, may enjoy them. Thank you for being a loyal customer. We will do all we can to offer high-quality goods and services to you.

Thank you for putting your trust in us, it means a lot. We'll continue working hard to earn and maintain that trust. Thank you for being part of the Smartdesk Pro family!

All orders ship free. We ship hundreds of orders daily to our happy customers. We keep them happy by being very responsive and transparent about shipping times. We take great care in ensuring that our products are handled and packaged carefully.

Below you will find a breakdown of how we handle and prioritize shipment:

Order Processing: Our quality assurance and order verification process is critical to ensuring that you receive your products on time and in great condition. We perform sound tests, quality checks, and packaging inspections on every order before it is sent to our warehouse.

This careful process usually takes 1-2 days, but in some cases, it may take up to 3 days.

We serve primarily in the lower 48 of the United States of America. If you are ordering from Hawaii and/or Alaska and other regions, please reach out to us directly and we will give you a quote.

If you want to ship us internationally, please let us know.

Shipping Costs and insurance: Shipping costs. Shipping is currently free for all orders. However, some orders to Hawaii and Alaska may incur a small fee. There may also be customs charges based on the countries we are shipping to.

We take great care of products in our shipping process, so if anything arrives damaged, just let us know and we'll send you a new one. It's quite rare that any items get broken when they're shipped but it does happen, which is why we take great care in using packaging that ensure safety of your items.

We offer 30 days returns. We will always try our best to accommodate your return requests.

Feel free to email us anytime at info@smartdeskpro.com to review the status of your order or use the Contact us page.

E-win Racing promises to repair or replace any E-win Racing product or component that is found to be defective in material or workmanship within two (2) years from the date of original purchase so long as you, the original purchaser, still owns it.

 E-win Racing further warrants the steel frame for a period of ten (10) years. This is your sole and exclusive remedy. This warranty is subject to the provisions below. This warranty is effective with purchases made on or after February 28, 2017. Purchases made before that date have a different warranty term, please consult your retailer.

This warranty does not apply and no other warranty applies to:

• Normal wear and tear, which are to be expected over the course of ownership.
• Modifications or attachments to the product that are not approved by -Ewin Racing.
• Products that were not installed, used, or maintained in accordance with product instructions and warnings.
• Products used for rental purposes.
• Damage caused by the carrier in-transit is handled under separate terms.
• Seating Usage: Normal commercial use for seating is identified as the equivalent of a single shift, forty- (40) hour workweek. To the extent that a seating product is used in a manner exceeding this, the applicable warranty period will be reduced in a pro-rata manner.