Customers who have warranty issues with the product should either call us at (855) 375-7764.
Eureka desks come with a limited, best-in-class product warranty from the date of purchase. Any failure from normal use or manufacturing defect will be repaired free of charge. A failure is defined as a mechanical breakdown of or defect in the unit that affects the user's ability to operate the product as intended.
LIMITED WARRANTY
Warranty Repairs: Any failure from normal usage will be repaired free of charge and we will return the product to you directly at our cost. A failure is a mechanical breakdown of or defect in the unit that affects the user's ability to operate the product as intended. If it is determined that the failure was caused by misuse or abuse of the product, repairs and return shipping will be at the customer’s expense. No refunds are available after the initial 30-day risk free period.
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