Smartdesk Pro understands the importance of providing our customers with their goods on time. We make every effort to ensure that our items are delivered as soon as possible and in excellent condition. Our team of highly trained professionals is always available to answer any questions or concerns you may have about your purchase.

We take the utmost care in packing each order with a lot of love and attention to detail so that you, our clients, may enjoy them. Thank you for being a loyal customer. We will do all we can to offer high-quality goods and services to you.

Thank you for putting your trust in us, it means a lot. We'll continue working hard to earn and maintain that trust. Thank you for being part of the Smartdesk Pro family!

Where the Airpura Air Purifier is used for private or residential purposes, the following warranty applies. The determination of the type of use will be made exclusively by Airpura Industries Inc. If within five (5) years from the date of the original purchase by the end user from the Authorized Dealer, any Airpura air purifier (with the exception of filters, UV lamps or electrical plugs) is proved to be defective by reason only of faulty workmanship or materials, Airpura Industries Inc. will either repair or replace the part or product free of charge for labor, materials and shipping only. This decision to repair or replace will be made by Airpura.

If after five (5) years and not more than ten (10) years from the date of the original purchase by the end user from the Authorized Dealer, an Airpura air purifier (with the exception of filters or UV lamps) is proved to be defective by reason only of faulty workmanship or materials, Airpura Industries Inc. will at their option, repair or replace the part or product free of charge for labor only. Any replacement parts deemed necessary by Airpura Industries and shipping of unit will be charged to the purchaser.

This warranty is limited to the original retail

purchaser and is not transferable. The warranty does not cover damage due

to accidents, abuse, tampering or misuse, nor does it cover damage resulting

from service by persons other than Airpura.

Where the Airpura Air Purifier is used for commercial purposes, the following warranty applies.

If within two (2) years from the date of the original purchase by the end user from the Authorized Dealer, any Airpura air purifier (with the exception of filters, UV lamps or electrical plugs) is proved to be defective by reason only of faulty workmanship or materials, Airpura Industries Inc. will either repair or replace the part or product free of charge for labor, materials and shipping only. This decision to repair or replace will be made by Airpura.

If after two (2) years and not more than five (5) years from the date of the original purchase by the end user from the Authorized Dealer, an Airpura air purifier (with the exception of filters or UV lamps) is proved to be defective by reason only of faulty workmanship or materials, Airpura Industries Inc. will at their option, repair or replace the part or product free of charge for labor only. Any replacement parts deemed necessary by Airpura Industries and shipping of unit will be charged to the purchaser.

Obvious defects must be communicated to the Authorized Dealer within 10 days from the purchase date. This warranty shall not apply to damage caused through misuse, wear and tear, neglect, unauthorized repair or to damage caused through installation, adaptation, modification or use in an improper manner or inconsistent with Airpura’s operating and maintenance instructions, wear or deterioration due to environmental conditions or to damage occurred during transit.

The warranty will be null and void if product is opened up or tampered with beyond

filter chamber. This includes the motor fan compartment, any electrical

components, the control panel and the electrical plug socket.

Airpura Industries will not be liable under this warranty for any fault or damage arising from defective workmanship, if the product has been serviced, repaired or modified by any person other than Airpura Industries Inc. or the manufacturer’s serial label has been removed or tampered with.

All orders ship free. We ship hundreds of orders daily to our happy customers. We keep them happy by being very responsive and transparent about shipping times. We take great care in ensuring that our products are handled and packaged carefully.

Below you will find a breakdown of how we handle and prioritize shipment:

Order Processing: Our quality assurance and order verification process is critical to ensuring that you receive your products on time and in great condition. We perform sound tests, quality checks, and packaging inspections on every order before it is sent to our warehouse.

This careful process usually takes 1-2 days, but in some cases, it may take up to 3 days.

We serve primarily in the lower 48 of the United States of America. If you are ordering from Hawaii and/or Alaska and other regions, please reach out to us directly and we will give you a quote.

If you want to ship us internationally, please let us know.

Shipping Costs and insurance: Shipping costs. Shipping is currently free for all orders. However, some orders to Hawaii and Alaska may incur a small fee. There may also be customs charges based on the countries we are shipping to.

We take great care of products in our shipping process, so if anything arrives damaged, just let us know and we'll send you a new one. It's quite rare that any items get broken when they're shipped but it does happen, which is why we take great care in using packaging that ensure safety of your items.

We offer 30 days returns. We will always try our best to accommodate your return requests.

Feel free to email us anytime at info@smartdeskpro.com to review the status of your order or use the Contact us page.